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KMID : 0613620170370010431
Health Social Welfare Review
2017 Volume.37 No. 1 p.431 ~ p.462
Content Analysis of Questions Related to Hemato-Oncology Raised through Internet Counseling
Lee In-Jeong

Abstract
The purpose of this study was to analyze the data regarding questions raised by patients with hematologic malignancy and their families through Internet counseling in Korea. The data were collected from one internet web-site, providing counseling by medical social workers. A total of 98 cases were analyzed by content analysis method. As the result of content analysis, 146 questions were grouped into 5 major categories. The most common major category was identified as ¡®financial problems¡¯ (73 questions, 50.0%), followed by ¡®psychosocial problems¡¯ (24 questions, 16.43%), ¡®return to society and rehabilitation¡¯(20 questions, 13.70%), ¡®resource mobilization(15 questions, 10.27%)¡¯, and ¡®other counseling¡¯(14 questions, 9.58%). The findings of this study indicate that it is important for oncology social workers to provide
continuous on-line informational support to patients with hematologic malignancy and their families. And health professionals need to understand various psychosocial problems that patients and their families experience in real life.
KEYWORD
Internet Counseling, Content Analysis, Hemato-oncology, Oncology Social Work
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